I just wanted to give a shout out for great customer service.
I ordered a Darling Ranges dress pattern by Megan Nielsen during a sale one afternoon. Overnight I thought to myself, "It's my best sewing buddy Holly's birthday soon, I should get her one too!" Especially because of the great sew along.
So the next morning I e-mailed the company and asked if I could add a second copy to combine shipping costs. Within minutes Megan herself had e-mailed me apologizing because my order had already shipped (we're talking within 18 hours) and sent me a code for free shipping for the pattern for Holly.
Holy Cow! I e-mailed her back thanking her and telling her to never apologize for such great service and quick turnaround.
I haven't started the pattern yet with all my personal business going on, but if you are looking for a good next project check out the Darling Ranges pattern, sew along, and all the amazing reviews so far.
Thanks Megan!
***Don't forget my pajama pattern giveaway ends on May 5, 2012!
What a sweetheart! I have to say, I think the folks in the online sewing community are some of the nicest people on earth. :)
ReplyDeleteThat is awesome customer service! If I had a way of ordering things online, I'd totally be all over that just to support an awesome small business.
ReplyDeleteAnd never mind that dress. Because I've seen it made up and it's gorgeous. Stacie, I'm going to be so jealous when you make this up! :D